Support Systems

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SYSTEMS SUPPORT AND MAINTENANCE

We have technicians specialised in VMWare Vsphere, Microsoft Hyper-V, Citrix XenServer Virtualisation Systems,

Complex environments and distributions in Active Directory architectures.

Specialised support for consultancies, notaries, law firms, through tools such as A3 Software, Sage, Altai, Lexnet,.....

Installation, expansion, migration and maintenance of infrastructures of any level, from stand-alone servers to multi-node Virtual Cluster Systems.

Server Monitoring with VideoWall in Auttic Offices

Real-time general status monitoring.

Telephone Assistance

Any incident will be resolved by telephone, offering all the knowledge of our Technical Service. This service is free for customers who have a maintenance contract in any of its modalities.

Remote Assistance

We will use this method whenever the intervention of our technicians on the customer's equipment is necessary and the problem to be solved allows this type of solution by remote connection.

Face-to-face attendance

Home interventions will be carried out if it has not been possible to repair the problem by telephone or remote control assistance.

Integrated Electronic Signature

Bulletins
Invoices
Documents

Customer Communication

Accessible from anywhere at any time through security systems.

Resource and Task Optimisation

Elimination of paper
Reduction of management time
Elimination of redundant tasks

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